🎨@o_oyce \ ✍️oxoyce@gmail.com \ 🤙714-280-2122 \ archive 🖼️ ✍️
Joyce Lau is a product designer and artist based in Oakland with a @lil_lucky_boi. Lately, knitting sweaters. Previously,
Sr. Product Designer, 2018 SEP – 2023 MAR
- Conduct quantitative and qualitative customer research end to end to identify and validate product opportunities.
- Collaborate with adjacent feature teams and design systems to define and prioritize user centered KPIs. Lead and engage feedback forums and support junior designers.
Supply Chain, Security Products
- Own the design process across 5 cross-functional feature teams including Dependabot and GitHub Advisory Database releasing improvements for users to more natively and concisely manage packages at scale for teams developing with GitHub.
- Notable release \ Fall 2022 \ Community Contributions ( 📹 GitHub Universe 2022 ) is the next stage of open source software security collaboration. Led design with the external stakeholders GitHub Advisory Liaison program, a community of expert field influencers and OSS maintainers, to co-design an inclusive workflow culture modernized and adapted to the current open source environment.
Planning and Tracking Tools
- Notable release \ Spring 2021 \ GitHub Issues re-release, project code named “Memex” ( 🖼️ sampler ) , an intimate lean cross-functional team, reimagined and rebuilt project management tooling on GitHub to reflect and supercharge the current open source developer culture.
- Regular feedback and co-design sessions with 15 alpha tester customer teams from Shopify, Target, Pulumi and more. Investigate and track customer feedback to prioritize design and MVP to GA release goals.
Product Designer, 2016 JUL – 2018 AUG
Living Room and Emerging Technology
- Lead and explore new platform experiences in the home environment including TV, smart hubs and voice activated technology.
- Redesign Pandora on TV as part of a major platform upgrade to HTML5 across all platforms (Roku, Android, FireTV...). Collaborate with a lean engineering team, agile releases leveraging design systems thinking and technologies.
Rhythm, Design Systems
- Drove the creation and adoption of Pandora’s first functional living design systems —Rhythm. Maintained a true living tool, developed guidelines and led a monthly iteration process with stakeholders across product, engineering and design.
- Rhythm decreased by 6 months end-to-end engineering effort for the mobile app rebuild into React Native and fostered a closer design-engineering process and community.
Web Designer + Developer, 2015 FEB – 2016 JUL
🧾More past lives…
University of Southern California
Roski School of Art and Design
Bachelors of Art, Drawing and design, magna cum laude, 2014
Renaissance Scholar (Minors in Marketing and Web Development)
Tools of trade
Figma, Sketch, Principle, Proto.io, Miro, Invision, HTML, CSS, jQuery, Adobe Suite, Google Docs, Google Analytics, design systems thinking, prototyping, customer research